Privacy Policy

Effective Date: October 2025
Last Updated: October 26, 2025

Welcome to Hanane Center – Esthétique, Coiffure & Spa (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, book an appointment, or contact us.

1. Who We Are

Hanane Center – Esthétique, Coiffure & Spa
Rue Yougoslavie, Imm El Ghandouri, Bloc F, 1er étage, Appt N°2
Marrakesh 40000, Morocco
Email: spahananecenter@gmail.com
Phone: (+212) 661-104217

We are a beauty and wellness center offering spa, massage, hairdressing, and aesthetic services.

2. Information We Collect

We may collect and process the following types of information:

a. Personal Information You Provide

Contact details: name, phone number, email address.
Booking details: service requested, date and time of appointment.
Payment information: when applicable for online payments or deposits.
Messages or inquiries: when you contact us through forms or email.

b. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address and browser type.
Device information and language settings.
Pages visited, time spent, and referring URLs (via analytics tools like Google Analytics).

3. How We Use Your Information

We use your information to:

Process and confirm your appointments or inquiries.
Communicate with you about your bookings or special offers.
Improve our website and customer experience.
Send you promotional emails (only with your consent).
Comply with legal obligations.

4. Legal Basis for Processing

We process your personal data based on:

Your consent (for newsletters or marketing).
Contractual necessity (to provide booked services).
Legitimate interests (to improve customer experience and ensure website security).
Legal obligations (where required by law).

5. Data Sharing and Disclosure

We do not sell or rent your personal data.
We may share your information only with:

Service providers (e.g., web hosting, email, booking platforms).
Legal authorities when required by law.

All third-party partners comply with data protection regulations.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience.
Cookies help us analyze website traffic, remember preferences, and improve functionality.

You can control or delete cookies at any time through your browser settings.
See our Cookie Policy for more details.

7. Data Retention

We keep your personal information only as long as necessary:

To provide our services and fulfill bookings.
To comply with legal and tax requirements.
To maintain business records.

When no longer needed, your data is securely deleted or anonymized.

8. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction or deletion of your information.
Withdraw your consent at any time.
Object to or restrict certain types of processing.

To exercise your rights, contact us at spahananecenter@gmail.com.

9. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
However, no online system is completely secure, and we cannot guarantee absolute protection.

10. External Links

Our website may contain links to other websites (e.g., social media, booking partners).
We are not responsible for their privacy practices. Please review their respective policies.

11. Updates to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with the updated effective date.

12. Contact Us

For any questions or concerns about this Privacy Policy, please contact us:
spahananecenter@gmail.com
(+212) 661-104217
Rue Yougoslavie, Imm El Ghandouri, Bloc F, 1er étage, Appt N°2, Marrakesh, Morocco