Privacy Policy

Last updated: November 2025

Welcome to Hanane Center – Esthétique • Coiffure • SPA (“Hanane Center”, “we”, “our”, or “us”).
We respect your privacy and are committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal data:

1.1 Information You Provide Voluntarily

When you contact us, make an appointment, or subscribe to our updates, we may collect:

  • Your name
  • Email address
  • Phone number
  • Preferred appointment date and time
  • Message or inquiry details

1.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies or analytics tools:

  • IP address
  • Browser type and version
  • Device type (mobile, desktop, tablet)
  • Pages visited and time spent on our site
  • Referring website or link

This helps us improve our website’s performance and user experience.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To respond to your inquiries and appointment requests
  • To manage and confirm bookings or services
  • To send important notifications or updates
  • To improve our services and website functionality
  • To comply with applicable legal obligations

We will never sell, rent, or share your personal data with third parties for marketing purposes.

3. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze site traffic.
Cookies are small text files stored on your device to remember preferences and settings.
You can disable cookies in your browser settings, but some website functions may not work properly if you do.

We may use:

  • Essential cookies (for site functionality)
  • Analytics cookies (for traffic analysis via Google Analytics or similar tools)
  • Performance cookies (to improve user experience)

4. Data Storage and Security

We implement appropriate security measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
Your information is securely stored and only accessible to authorized staff.

5. Sharing of Information

We may share your information with:

  • Trusted service providers who assist us in website hosting, booking management, or email communications
  • Legal authorities, if required by law or to protect our rights

All third parties are bound by confidentiality and data protection agreements.

6. Your Rights

Depending on your location, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent for marketing communications
  • Object to processing or request data portability (where applicable)

To exercise these rights, please contact us via spahananecenter@gmail.com.

7. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Third-Party Links

Our website may contain links to external sites such as Facebook, Instagram, YouTube, TikTok, or TripAdvisor.
We are not responsible for the privacy practices or content of these external sites.
We encourage you to read their privacy policies before providing personal data.

9. Children’s Privacy

Our services are intended for adults.
We do not knowingly collect personal data from children under 16 years old.
If you believe a child has provided us with personal data, please contact us immediately to delete it.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated “Last Updated” date.

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